CPEC Learning Place Terms and Conditions

These terms and conditions apply to all CPEC Learning Place information and materials.

CPEC Learning Place Content

The CPEC Learning Place contents are not therapy advice.

The information and material provided by the CPEC Learning Place are designed and intended to be general information, in summary form and is not a substitute for medical or therapy advice as it does not take individual circumstances into consideration. It is important that you seek therapy advice from qualified health professionals with regard to your own personal situation.

All due care has been taken to ensure that the information and material provided by the CPEC Learning Place was current and accurate at the time of publication, and CPEC endeavors to maintain it as such. CPEC may make changes periodically to the material on this site as it deems necessary

Limitation of CPEC liability

No claim or representation is made, or warranty given, express or implied, in relation to the information and materials contained within the CPEC Learning Place. You take responsibility for how you use the information provided through the CPEC Learning Place and use the CPEC Learning Place and the information and materials contained entirely at your own risk.

Where conditions and warranties implied by law cannot be excluded, CPEC limits its liability where it is entitled to do so. Otherwise, CPEC is not liable for any loss or damage (including consequential loss or damage) to any person, however caused, which may arise directly or indirectly from the information or material in the CPEC Learning Place website or the use of such material.

CPEC does not represent that access to the CPEC Learning Place will always be available. CPEC is not responsible for delays, errors, inaccuracies, or omissions due to a failure in a computer system, ancillary equipment, software or any other circumstances beyond its direct control. While CPEC does endeavor to maintain the integrity of its product, it does not warrant or represent that the material cannot potentially cause damage, or is free from any computer virus of any other defects or errors.

Links to other sites

The material on the CPEC Learning Place may refer to or contain hyperlinks to external websites. The material may also contain references to information or advisory services external to the CPEC Learning Place or CPEC websites. These websites or services do not form part of CPEC website and are not under the control of CPEC. CPEC does not necessarily sponsor, endorse, or approve of any material on such websites or services, and makes no warranties or representations regarding the quality, accuracy, merchantability or fitness for purpose of any material on websites or services linked or referred to.

Copyright and Intellectual Property

All materials displayed on the CPEC Learning Place are subject to Australian Copyright Laws as set out in the Copyright Act 1968 (Cth), which protects both the Copyright and Moral Rights of the provided material.

Subject to the conditions of the law, CPEC owns and controls all the copyright and other intellectual property rights on the CPEC Learning Place and all copyright and rights are reserved.

You may view the pages from the CPEC Learning Place in a web browser and download the attached pdf documents.

Except as expressly permitted, you may not download any material and save to your computer, republish material from the CPEC Learning Place, sell, rent or sub-license material from the CPEC Learning Place, show the material in public, edit it in any regard, charge for it, etc.

When material from other sources has been used, appropriate references have been provided.
All images are used with permission.

CPEC Learning Place Privacy Policy

Policy

This document outlines the Cerebral Palsy Education Centre's (CPEC) policy on how we use and manage private information provided to or collected by us through the online portal: he CPEC Learning Place.

Privacy is protected by the Privacy Act 1988 (Cth), the Information Privacy Act 2000 (Vic) and the Health Records Act 2001 (Vic), the Australian Privacy Principles (2014) and the CPEC Privacy Policy and applies to all types of private information such as personal, sensitive and health information.

Personal information is information or an opinion about an individual whose identity is apparent or can reasonably be ascertained from the information or opinion. Personal information can be true or false, verbal, written, photographic or video, and recorded or not. Information that is not personal includes anonymous, aggregated or depersonalised information, or information about companies or entities that does not identify individuals.

Sensitive information is personal information or an opinion about an individual's racial or ethnic origin, political opinions, religious beliefs or affiliations, philosophical beliefs, membership of a professional, political or trade association or union, sexual preference or practices, or criminal record. It also includes health or genetic information about an individual.

Health information is a type of personal and sensitive information that includes information about mental health, disabilities, health preferences, use of health services, bodily donations and genetics.

Purpose

The type of information the CPEC Learning Place collects and holds includes, but is not limited to, private information about:

Learners wishing to access content on the online portal known as the CPEC Learning Place
Financial contributors to the CPEC Learning Place
Children featured in the Learning Place material

Depending on the person, this information may include, but is not limited to, a person's name, address (including country), email, telephone number, date of birth, occupation/job role, medical concerns, community connections (e.g. school details), Victorian Department of Education and Training employment number, identifying feedback provided to the anonymous end of learning module feedback form and other information that is appropriately relevant to the circumstance to which it is to be used. There are certain types of information that CPEC must request and retain to comply with law.

Private Information about Learners

CPEC collects and uses private information primarily for the purpose of providing learners with the products and services they have requested. It can also be for instances such as to:

Ensuring the content provided on the CPEC Learning Place remains current and relevant to the overall needs of the Learners.
Ensure the Learners have access the CPEC Learning Place and to help problem solve access and technical issues that may arise.
Contact individual learners with regard to changes within the CPEC Learning Place – which may include, but is not limited to, changes within the organisation and structure of the CPEC Learning Place, or the addition of new or modified learning material.

CPEC collects and collates such information as overall learner numbers and the statistical information regarding geographical location of learners, job roles distributions and anonymous feedback provided by Learners both within and outside the CPEC Learning Place, in order to meet internal CPEC reporting requirements.

When external bodies, such as government departments or philanthropic organisations have funded the development of learning modules available through the CPEC Learning Place, CPEC may collect, collate and present de-identified data to the third-party funding body in order to meet reporting obligations.

Private Information about Financial Contributors

The learning modules available on the CPEC Learning Place are often developed through the funding of a third party, often philanthropic.

CPEC only retains funder or donor information when the person or body has given consent for us to do so. We may use this information for reporting requirements as outlined by the funding body and future contact relating specifically to other opportunities to support the development of future learning modules. Recipients will always be given the opportunity to withdraw themselves from receiving such communications.

Procedure

Collection of Information

CPEC Learning Place will generally collect private information through the electronic enrolment process when Learners first create their account with the CPEC Learning Place. This information may also be entered into the system by a system administrator at the verbal or written request of the learner.

By opening an account as a Learner within the CPEC Learning Place you acknowledge that you have both read and agreed to the terms outlined within this policy.

We may also collect information through the CPEC Learning Place via survey or feedback forms or when CPEC is contacted directly via phone, email, fax or face to face meeting.

We may also collect information that is not considered private because it does not identify a person directly (eg anonymous survey answers, website usage statistics).

If a person does not provide us with private information upon reasonable request, then CPEC Learning Place may not be able to provide the requested services, items, or information to the person, either to the same standard or at all, depending on the situation.

Use of Information

According to law, private information may only be used for the main purpose for which it was collected, or for other related purposes for which the individual pertaining to the information would reasonable expect the information was collected for. Information will only be used with the consent from the individual, when it is required in an emergency, when authorised by law or for the purposes of law enforcement, when there is suspected fraud or unlawful activity, or for some types of research that are in the public interest.

Private information given to or obtained by CPEC with consent will only be accessed and used by employees, contractors, or volunteers of CPEC who require such information to perform the tasks they undertake to support the operation of the CPEC Learning Place.

Direct marketing material

CPEC Learning Place may occasionally send direct marketing communications and information about our products and services that we consider may be of interest to people whose information we hold. These communications may be sent in various forms, including email, in accordance with applicable marketing laws, such as the Spam Act 2003(Cth). At any time a person may opt-out of receiving marketing communications from us by contacting us on +61 (03) 9560 0700 or info@cpec.org.au

CPEC does not provide a person's personal information to other organisations for the purposes of direct marketing.

Storage of Information

The CPEC Learning Place collects and holds Learners information on the software and hardware infrastructure provided by The CPEC Learning Place.

As a part of their contract with CPEC, Elmo Learning Services have committed to take all commercially reasonable steps to prevent unauthorised access to LMS [Learning Management System] and the CPEC Content, user data and Confidential Information stored on ELMO's server computers.

CPEC will only retain information for five years after the last contact the person made to our organisation.

Destruction of Information

Private information when it is no longer required to be stored will be destroyed securely or de-identified, as applicable.

Information Security

CPEC will take reasonable steps to ensure a person's private information is protected from misuse and loss and from unauthorised access, modification or disclosure. We may hold a person's information in either electronic or hard copy form, and the information will be destroyed or de-identified when no longer needed. All information collected by CPEC is kept securely and is not disclosed externally of our organisation unless consent has been given to do so or it is required by law.

Some security measures CPEC will follow are:

keeping private hard copy documents in locked cabinets or offices
placing access restrictions on private documents or systems including electronic access restrictions
using the ‘BCC’ field for group emails
including confidentiality and privacy clauses in agreements with volunteers or others who have access to the personal information
ensuring employees, volunteers or others return any CPEC Learning Place information at the end of their employment or relevant involvement with CPEC.
Working with Elmo Learning Services Pty Ltd, to ensure a person’s private information is protected from misuse and loss and from unauthorised access, modification or disclosure

Access to Private Information

A person may access their own private information or that of their child if the child is under 18 years of age. This information may be requested by contacting the Privacy Officer at CPEC in writing (PO Box 211 Glen Waverley 3150) or by email (info@cpec.org.au). Information will be provided within 30 days as required by law.

Editing or Updating Private Information

CPEC Learning Place endeavours to ensure that the private information it holds is accurate, current and complete. A learner may update their private information by logging into the CPEC Learning Place and updating their own details or by contacting a system administrator of the CPEC Learning Place by phone: +61 (03) 9560 0700 or via email info@cpec.org.au.

Non-Disclosure / Opt Out

A learner listed on the CPEC Learning Place database may choose not to disclose private information or opt-out of any or all of our communications at any time by contacting the CPEC office on 9560 0700 or info@cpec.org.au.

If a learner does not wish to receive communications, or have their private information collected, they are welcome to discuss this with the Privacy Officer. The officer will discuss the reasons for collecting private information, and also any consequences of not providing private information. This may include any limitations that withholding information may have on the ability of CPEC to supply services.

Privacy Breaches

If a person believes that their privacy has been breached by CPEC, they are welcome to contact our Privacy Officer at CPEC in writing (PO Box 211 Glen Waverley 3150) or by email (info@cpec.org.au) and provide details of the incident so that it can be investigated. We will investigate an incident in accordance with our Complaints Policy.

If a person is unsatisfied with the response from CPEC following the lodgement of a formal complaint about privacy, a person has the right to contact the Office of the Victorian Privacy Commissioner (www.privacy.vic.gov.au / 1300 666 444).

CPEC will notify the Privacy Commissioner and significantly affected individuals about serious privacy data breaches when:

Personal, credit and/or tax file information held by CPEC has been subject to unauthorised access or disclosure, including when the loss of such information could compromise security
CPEC believes on reasonable grounds that the breach is serious as it will result in a real risk of serious harm to an individual or individuals. A real risk is defined as a risk that is not remote and harm includes psychological, physical, reputational, economic or financial harm.

In some instances the Privacy Commissioner may exempt CPEC from notifying the significantly affected individuals of a serious data breach if they consider that the public interest in not notifying them outweighs the need to inform (eg, national security or law enforcement investigation concerns).

Updates

CPEC may update this privacy policy from time to time. Any updated versions of the policy will be posted on the front page (login page) of the CPEC Learning Place.

CPEC Contact Information

Telephone: +61 (03) 9560 0700

Email:info@cpec.org.au

Mail PO Box 211, Glen Waverley VICTORIA 3150